Legal
Privacy Policy
Effective date: September 22, 2026
Iban The Best Painting Inc ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, request a quote, contact us, or receive services from us.
1. Information we collect
Personal information
- Name, email address, phone number, physical address, and other contact details you provide.
- Quote, appointment, service, and payment or transaction information when applicable.
- Communication preferences, consent records, and opt-in or opt-out timestamps.
Technical information
- IP address, browser type, device information, and similar technical data.
- Website activity and interactions with embedded forms or other site features.
- Cookies and similar technologies used by us or our service providers.
Customer communications
- Records of inquiries, quote requests, and customer-support communications.
- Appointment details, service preferences, service history, and feedback.
2. How we use information
We may use collected information to:
- Provide, schedule, and improve our services.
- Prepare quotes and process transactions or payments.
- Respond to inquiries and communicate about appointments, service updates, and promotions when permitted.
- Operate and improve the website and understand how it is used.
- Protect the security of our services, prevent fraud, and comply with legal obligations.
- Maintain records of communication preferences and consent.
3. SMS messaging and compliance
If you explicitly opt in to our SMS messaging program, you agree to receive messages related to the services you requested, such as appointment confirmations, reminders, rescheduling updates, customer support, and other important service communications.
Consent and message frequency
- We send SMS messages only after you provide consent through an available opt-in method.
- Message frequency varies based on your interactions, appointments, and service activity.
- We maintain records of consent and communication preferences as needed to operate the program and comply with applicable law.
Opting out and getting help
- Reply "STOP" to cancel SMS messages. You may receive one final confirmation message, and messages will stop unless you opt in again.
- Reply "HELP" for assistance or contact us using the information below.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS data protection
We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may share information with subcontractors that support customer service and with aggregators, carriers, and messaging providers only as needed to deliver the text messages you requested. These permitted uses do not include sharing SMS opt-in data or consent for unrelated marketing.
4. Information sharing and disclosure
We do not sell, rent, or trade personal information. We may disclose information in these limited circumstances:
Service providers
- Vendors that support our operations, such as website hosting, form hosting, appointment scheduling, payment processing, customer support, and communications.
- SMS aggregators, carriers, and messaging providers solely to deliver messages you consented to receive.
Legal and safety reasons
- When required by applicable law, legal process, court order, or a valid government request.
- When reasonably necessary to protect our rights, property, customers, or the public.
Business transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to applicable law and the protections described in this policy.
5. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Cookies and similar technologies
We and our service providers may use cookies and similar technologies to operate embedded forms, remember preferences, understand website activity, improve functionality, and measure performance. You can control cookies through your browser settings, but disabling them may limit some website features.
7. Your rights and choices
Depending on where you live and subject to applicable law, you may be able to:
- Request access to, correction of, or deletion of personal information.
- Request information about how we process personal information.
- Opt out of marketing email by using the "unsubscribe" link in the message.
- Opt out of SMS messages by replying "STOP."
- Withdraw consent for future communications.
8. Third-party links and services
Our website may link to or embed services operated by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies. This Privacy Policy applies only to information handled by us.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. The latest version will appear on this page with its effective date. When required, we may also provide notice by email or through the website.
10. Contact us
To ask a privacy question or submit a request, contact:
Iban The Best Painting Inc
- Phone
- +1 (267) 843-4999
By using our website and services, you acknowledge this Privacy Policy.